Implemented at nearly 400 airports worldwide, this year’s results recognize the top 20% of airports in each category as selected by their passengers. The ASQ initiative is unique as the industry’s only global benchmarking program measuring customer satisfaction while passengers are still at the airport. DTW shares this title with Minneapolis-St. Press Release - posted by The Huron Hub, Monday, March 6, 2023ĭetroit Metro Airport (DTW) has earned the 2022 Airport Service Quality Award for “Best Airport of 25 to 40 million passengers in North America.” Presented by Airports Council International (ACI), this recognition is one of the highest honors in the aviation industry.
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